Satnam Studio Retreat Terms & Conditions

Retreat Package Payment Policy

Satnam Studio Presents: Retreats package rates are in USD per person. After checking out on our website via Stripe payment handling a confirmation will be emailed to you, this indicates your booking has been secured. Payments are accepted via Stripe in USD (there is an option to pay via debit/credit card, apple pay or google pay), We can not accept any other currencies or direct bank transfers. Some banks or payment processors may charge fees for processing international payments or other transaction-related services. Any such fees are the responsibility of the payor (customer) and not Satnam Studio. We recommend checking with your bank or payment provider to understand the fees they may impose. By making a payment to Satnam Studio, you acknowledge and agree to these terms regarding conversion rates and bank fees. We encourage you to review your payment method and confirm the total payment amount before completing your entrance to this portal with us. Due to limited availability on each retreat, we require full payment at time of booking to reserve a space for all bookings. We do not offer payment plans, partial payments or any form of installment payments.

Retreat Cancellations

It is your responsibility to read and understand our cancellation policy before making a reservation. We understand that unforeseen circumstances may arise, and while no one plans to cancel or delay their retreat, please take a moment to review our booking terms and conditions, which include our cancellation policy. Definitions “Cancellation” is defined as not attending your specifically reserved date of any Satnam Studio Presents: Retreats package, including postponing or rescheduling. “You” refers to the guest booking a Satnam Studio Presents: Retreat. “We” refers to Satnam Studio.

Guest Cancellation Policy

If you cancel (change or postpone) your booked retreat date, Satnam Studio does not offer refunds for any reason. A portion of your payment, at Satnam Studio’s discretion upon discussion with You may be used as credit for another retreat date and package. In this instance the reviewed dollar amount of the credit will be applied, at the time of rebooking. We will gladly transfer your credit to the name another person upon your arrangement of that transfer. Depending on when you cancel, cancellation penalties may apply. Fees and credit amounts are determined based on timeframes at Satnam Studio’s discretion and subject to discussion. Please note that any credit dollar amount from a cancellation will be applied to a retreat’s current rate at time of rebooking. Exceptions to our cancellation policy cannot be made for any reason. We do not offer credit for a guest arriving late or leaving early on your booked Satnam Studio Presents: Retreats package.

User Content

In these terms and conditions, “content” means material (including, without limitation, text, images, audio material, video material, and audio-visual material) that you post, submit or share of and during your time at this retreat. By posting, submitting or sharing this content you grant Satnam Studio, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media relating to the promotion of this or future retreats. You also grant to Satnam Studio the right to sub-license these rights and the right to bring an action for infringement of these rights. Your content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action, whether against you or Satnam Studio or a third party (in each case under any applicable law).

Liability

During your time at the retreat organized by Satnam Studio and facilitated by Lauren Glading and Gurnimit Singh, it is explicitly understood and agreed that Satnam Studio, Lauren Glading, and Gurnimit Singh assume no responsibility for any liability, injury, loss, damage, or expense related to your participation and presence at the retreat, both within the scheduled sessions and any free time spent at the retreat and venue.

Travel Insurance

Travel Insurance coverage is mandatory to attend a Satnam Studio Presents: Retreats. Simple medical assistance is costly overseas, so it is mandatory to have travel insurance to cover this should the need arise. Most importantly, please be sure that your insurance policy covers you for all relevant activities that you will be engaging in during your Satnam Studio retreat stay and in your free time, especially any action sports like surfing, hiking, cycling, rafting. While we understand that no one intends to cancel their retreat, unexpected events can occur. To prepare for such situations, we suggest obtaining travel insurance that covers cancellations. This will provide peace of mind should you need to cancel your trip due to unforeseen circumstances. It is important to be prepared for anything when traveling. If, for example, the borders of your retreat location or your own location suddenly close and you're unable to attend the retreat you've booked, don't worry. Your payment will be saved as credit for you to apply to any future retreat date, and your travel insurance should cover any travel or flight interruption costs. Although we are happy to provide recommendations for travel insurance providers, the choice is ultimately yours. Please ensure that you choose a provider that meets your specific requirements. We are happy to assist you in any way necessary.

Pre-Exisiting Condition Disclosure Policy

If you are struggling with a pre-existing substance dependence, eating disorder, psychological conditions such as phobias or traumas, or significant medical conditions, please note that Satnam Studio Presents: Retreats is not a medical or rehabilitation facility. We do not provide medical or psychological recovery or rehabilitation assistance for any of these issues. Our focus is on offering natural therapies and experiences that promote general wellbeing and holistic wellness. We understand the importance of being aware of any pre-existing conditions that may affect your physical or mental experience on the retreat, or your interaction with other guests or our team. Therefore, we respectfully request that you inform us of any such conditions at the time of booking. This allows us to determine whether Satnam Studio Presents: Retreats is the right fit for you. Please note that if any pre-existing conditions are not disclosed at the time of booking and later put you or others in a situation where we are unable to provide adequate care or alleviate discomfort, we retain the right to cancel your retreat without providing a refund or credit.

Satnam Studio Presents: Retreats Cancelation Policy

In the event that Satnam Studio Presents: Retreats is forced to cancel a booked retreat date, barring undisclosed pre-existing conditions, you have two options to choose from: you can transfer your full payment to another retreat package and date, or request a full refund of your payment. Satnam Studio Presents: Retreats is not responsible for any expenses incurred by you in preparation for the retreat, such as airline tickets, loss of work and/or other costs associated with preparing for your trip.

Website Privacy Policy

Thank you for visiting our website. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted, and changes will only apply to activities and information going forward, not retroactive. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note: the privacy practices outlined in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted at those sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc. when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your particular request unless you give us permission to use it in another manner, for example, to add you to one of our mailing lists.

Cooking/Tracking Technology

The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology. However, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating fraud that has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents, and/or contractors (who have agreed to keep information safe and confidential) have access to this information. All emails and newsletters from this site allow you to opt-out of further mailings. We appreciate your interest in our website. The following privacy policy outlines how we use and safeguard any personal information collected through this site. We encourage you to read and review this policy before submitting any personal information. By using this website, you acknowledge and agree to the privacy practices outlined below. Please note that these practices are specific to this website and do not apply to any external links or other sites you may access from here.

Information Collection

We collect personally identifiable information, such as names, postal and email addresses, and other relevant data when voluntarily provided by visitors. This information is used only to fulfill specific requests unless authorized to be used in another way, such as for mailing lists.

This website may use cookie and tracking technology to gather information about visitors, such as browsing habits, browser type, and operating system. These tools are helpful in analyzing site traffic and visitor behavior. Cookies may also enhance the user experience by customizing the site for individual users. Please note that no personal information is collected through cookies, and they do not provide access to your computer or files unless you have previously provided such information.

Distribution of Information

We may share personal information with governmental agencies or other companies in the prevention or investigation of fraud. This only occurs when required or permitted by law, or when investigating fraudulent activity that has already taken place. Personal information is not shared with such companies for marketing purposes.

Data Security

We take data security seriously and have measures in place to keep all personally identifiable information secure. Only authorized employees, agents, and/or contractors are given access to this information, and they are required to keep it confidential. All emails and newsletters from this site provide the option to opt-out of further mailings. Please note that we reserve the right to modify this privacy policy at any time. Any changes made will be posted to this website, and they will only apply to future activities and information, not retroactively. We encourage you to review this policy regularly to ensure that you understand how your personal information is being used.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy, you may contact us using the information below:

By email:

hello@satnam.studio

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Website Terms & Conditions

These terms and conditions govern your use of this website; you accept these terms and conditions in full by using this website. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our (Satnam Studio’s ) use of cookies in accordance with the terms of Satnam Studio’s privacy policy. Unless otherwise stated, Satnam Studio and/or its licensors own the intellectual property rights and material on the website. Subject to the license below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. You must not under any circumstances do the following: republish material from this website (including republication on another website); sell, rent, or sub-license material from the website; show any material from the website in public; reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose; edit or otherwise modify any material on the website; or redistribute material from this website except for content specifically and expressly made available for redistribution.

Furthermore you must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any manner which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or with this website without Satnam Studio’ express written consent. You must not use this website to transmit or send unsolicited commercial communications. You must not use this website for any purposes related to marketing without Satnam Studio’s express written consent.

Restricted access

Access to certain areas of this website is restricted. Satnam Studio Pty Ltd reserves the right to restrict access to areas of this website, or indeed this entire website, at Satnam Studio’s discretion. If Satnam Studio provides you with a user ID and password to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. Satnam Studio may disable your user ID and password in Satnam Studio’s sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including, without limitation, text, images, audio material, video material, and audio-visual material) that you submit to this website for whatever purpose. You grant to Satnam Studio a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Satnam Studio the right to sub-license these rights and the right to bring an action for infringement of these rights. Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action, whether against you or Satnam Studio or a third party (in each case under any applicable law). You must not submit any user content to the website that has ever been the subject of any threatened or actual legal proceedings or other similar complaints. Satnam Studio reserves the right to edit or remove any material submitted to this website, stored on Satnam Studio’s servers, or hosted or published upon this website. Notwithstanding Satnam Studio’s rights under these terms and conditions concerning user content, Satnam Studio does not undertake to monitor the submission of such content to or the publication of such content on this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Satnam Studio makes no representations or warranties concerning this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, Satnam Studio does not warrant that: This website will be constantly available, or available at all; or the information on this website is complete, true, accurate, or non-misleading. Nothing on this website constitutes or is meant to constitute advice of any kind. If you require advice in relation to any matter, you should consult an appropriate professional.

Limitations of Liability

Satnam Studio will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: To the extent that the website is provided free-of-charge, for any direct loss; for any indirect, special, or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. These limitations of liability apply even if Satnam Studio has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit, and nothing in this website disclaimer will exclude or limit Satnam Studio’s liability in respect of any:

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.

Other parties

By using this website you agree that the limitations of warranties and liability set out in this website disclaimer will protect where applicable Satnam Studio’s officers, employees, agents, subsidiaries, successors, assigns, and sub-contractors as well as Satnam Studio.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Satnam Studio and undertake to keep Satnam Studio indemnified against any losses, damages, costs, liabilities, and expenses (including without limitation legal expenses and any amounts paid by Satnam Studio to a third party in settlement of a claim or dispute on the advice of Satnam Studio’s legal advisers) incurred or suffered by Satnam Studio arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Satnam Studio’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Satnam Studio may take such action as Satnam Studio deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they stop your access to the website and/or bringing court proceedings against you.

Variation

Satnam Studio may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Satnam Studio may transfer, sub-contract, or otherwise deal with Satnam Studio’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. Under these terms and conditions, you may not transfer, sub-contract, or otherwise, deal with your rights and/or obligations.

Severability

If any court or other competent authority determines a provision of these terms and conditions to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

Together with the Privacy Policy, these terms and conditions constitute the entire agreement between you and Satnam Studio concerning your use of this website and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed following the country’s law related to the users. Any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the local courts in which the breach occurs.

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